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In early March, when the pandemic hit and the world was starting to quarantine due to COVID-19.We prepared for the worst. .
However, We did not predict what actually happened
We had anticipated a decline in orders, but what happened instead was a unprecedented rise not just in our orders, but in on-demand production across the industry.
Suddenly, we were receiving more orders than we ever had before and our network of manufacturing partners were now operating with skeleton crews due to new health and safety standards enforcing social distancing.
Within a few short weeks, on-demand manufacturing across the world became completely inundated with order volume, and we saw the same with shipping carriers and raw material suppliers. The entire eCommerce supply chain had experienced a dramatic and rapid shift that even companies like Amazon weren’t ready for.
If you’ve ordered other things online in the past several months, you likely experienced delays -as major retailers across the world are struggling to maintain the same quick processing & shipping times that customers have grown to expect. And the same is true within the Missfits production network.
Manufacturers now have to reduce their staff, vigorously clean equipment & work areas often, and maintain appropriate social distancing protocol, and you can imagine it creates a perfect storm of disordered production. Not only that, but we’ve also seen a reduction in raw materials and shipping delays nearly everywhere.
In addition to these production and shipping issues, we've noticed some older orders have been taking longer to produce than newer orders. Some production facilities have experienced technical issues in their order processing that unfortunately pushed newer orders ahead of older ones — a problem that, at first, went unnoticed in attempting to catch up with the backlog.
It’s also is important to note that, in general, production time varies across all product categories. For instance, Minky Blankets can be produced more quickly than Quilted Comforters, so if an order for both is placed, it’s highly possible that the Minky Blanket order will be produced and shipped first and shipped separately.